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#Checkmark payroll troubleshooting update#
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enter extra duty pay, overtime and additional hours.address reporting and approving time in the Phoenix pay system, such as:.address technical enquiries related to web applications, such as:.other enquiries, such as those about acting, allowances, change in employment, pay cheques, direct deposit, deductions, entitlements (deductions), extra duty pay, garnishments, missing partial pay, repayment of emergency salary advances, transfer-in or transfer-out.leave (leave without pay, leave with income averaging, pre-retirement, Workers Compensation Board, maternity/parental, return from leave).termination (death in service, end of contract, resignation, retirement, record of employment amendment, severance).report new pay enquiries to the Pay Centre, which include enquiries related to:.provide updates on any previously reported enquiry.Use our form Submit a Phoenix feedback form How we can help For everyone - How we can help with pay enquiries Trouble signing in to Phoenix or with myKey? Contact your organization's IT help desk.
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Hours of operation: Monday to Friday (excluding statutory holidays), 7 am to 7 pm eastern time.Outside Canada and the United States: 1-50.
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